FREE Introduction to Kaizen

"Kaizen" means "continuous improvement". It comes from the Japanese words "Kai" meaning school and "Zen" meaning wisdom. In a business Kaizen is a system for improving profits, safety, customer satisfaction, quality, and productivity by making small, continual changes. Kaizen can also be used to make improvements at schools, nonprofits and government agencies.

This free booklet provides an introduction to the Kaizen system of continuous improvement. It covers problem solving, standardization, suggestion systems, process-oriented thinking, innovation and management support for Kaizen.

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